ConsumerLine: Complain-online : Consumer advice, information, consumer rights, consumer legislation, consumer education, and help on customer care from the General Consumer Council for Northern Ireland

Please follow the instructions below to submit your enquiry or complaint: You can:

Complain about a trader;
Complain about goods or services you have bought or are about to buy;
Find out what your consumer rights are; and
Make a general enquiry
IMPORTANT: ou will need as many details as possible about the purchase/s or trader/s you wish to complain about.

Select your region:

Do you know which items in your household can be recycled?

Yes: 67% No: 33%

We want to make your voice heard and make it count - Send us your comments on water and sewerage reform.