Money Tips for Parents
A parents' guide to teach children and young people about money.
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521.0KB |
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Art of Complaining
A simple guide on how to complain and make your voice heard.
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175.7KB |
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Switching Banks
Recent research shows that consumers here could save as much as £200 a year by switching to a different bank account. The Consumer Council’s leaflet, produced in conjunction with Which? is a step-by-step guide to getting the best bank account for you.
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308.1KB |
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Making a Big Purchase
Many companies go out of business every year. When this happens, it is often consumers who suffer, particulary if you've paid for goods but not received them.
This leaflet gives guidance on what you can do as a shopper to protect yourself when making a
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166.3KB |
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Shoppers Rights Card
The Shoppers' Rights Card was launched by the General Consumer Council in October 2003. It gives details of your rights under the new Sale and Supply of Goods to Consumers' Regulations, 2002.
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966.5KB |
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Direct Payment - A Simple Guide
Information you need about the new ways that benefits will be paid.
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162.9KB |
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Solve problems Double Glazing
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12.8KB |
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Solve problems Clothes
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12.0KB |
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Solve problems Cars
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12.3KB |
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Solve problems Carpets
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12.8KB |
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