Consumerline - Download Consumer Leaflets

Leaflets

• Shoppers Rights Card

  The Shoppers' Rights Card was launched by the General Consumer Council in October 2003. It gives details of your rights under the new Sale and Supply of Goods to Consumers' Regulations, 2002.

  Size: 165.1KB

• Money Tips for Parents

  A parents' guide to teach children and young people about money.

  Size: 1,061.7KB

• Safer Ways to Pay

  A Consumer Council guide to protecting your purchases and savings.

  Size: 2,237.8KB

• Money Tips for Parents - Polish version

  Size: 617.6KB

• Money Tips for Parents - Chinese version

  Size: 3,253.6KB

• Money Tips for Parents - Portuguese version

  Size: 593.6KB

• Money Tips for Parents - Slovakian version

  Size: 586.3KB

• Money Tips for Parents - Lithuanian version

  Size: 617.4KB

• Switching Banks

  Recent research shows that consumers here could save as much as £200 a year by switching to a different bank account. The Consumer Council’s leaflet, produced in conjunction with Which? is a step-by-step guide to getting the best bank account for you.

  Size: 308.1KB

• Direct Payment - A Simple Guide

  Information you need about the new ways that benefits will be paid.

  Size: 162.9KB