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Supply of Goods and Services Act 1982

This Act extends your rights under the Sale of Goods Act to any goods or materials provided as part of a service or on hire. For example, if taps provided and fitted by a plumber are faulty, you should be able to claim compensation from the plumber. The Act also states that a person providing a service (for example, a hairdresser or car repairer) must do so:

• with reasonable care and skill;
• within a reasonable time (if no specific time has been agreed beforehand); and
• for a reasonable price (unless a price was agreed beforehand).