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Domestic appliance repairer receives suspended sentence for taking payment for work he didn’t carry out - 29/06/2012

A domestic appliance repair man, who conned his unsuspecting customers out of money for repairing appliances without actually doing any repairs, was today sentenced to six months imprisonment suspended for two years at Bangor Magistrates Court, in relation to five counts of theft. He was also ordered to pay compensation totalling £310.

In a case brought by the Department of Enterprise, Trade and Investment’s Trading Standards Service, Henry Gordon Douglas of Carrowdore, who uses a variety of trading names, had been released on bail pending pre-sentence reports.

At the original court hearing on 16 May 2012 the District Judge described Mr Douglas as a swindler and a cheat who preyed on innocent householders. He described his actions as systematic theft, and, referring to his previous record, called him a convicted thief and fraudster.

During 2010 Consumerline, the consumer advice service run by the Trading Standards Service, received a number of complaints from unhappy customers who had paid money to Gordon Douglas for work which was not done. In several cases, Mr Douglas asked customers for money to buy parts for the repair, promising to return the following day to carry out the work. Invariably he was never seen again.

Nicholas Lane of the Trading Standards Service said: “This is an example of the worst type of rogue trader, who preys on unsuspecting consumers. He simply took the money from them and disappeared without actually making any attempt to repair the consumers’ appliances”.

Gordon Douglas is believed to have used the following trading names:

  • A1 Appliances
  • Master Care Dishwasher Repair and Servicing
  • EE Supplies
  • Rest Easy
  • Windmill Telecom
  • Windmill Appliances
  • Invomo Ltd
  • Cameras R Me
  • Douglas Electrics
  • 365 Supersparks
  • Calabar Electrics
  • Gordon Douglas Appliance Repairs
  • Domestic Appliance Repairs
  • Cooker Guy


The following websites are registered to Mr Douglas:


Anyone who believes they have been a victim of Mr Douglas should contact Consumerline on 0300 123 6262 or at www.consumerline.org

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